June 64

Automated Appointment Scheduling Transforms Therapy Service Bookings

appointment scheduling

process automation

booking management

The Impact

100%

Automated Appointment Management

Scheduling Errors Post-Automation

80%

Reduction in Booking Time

About the Client

Employees

30-40

Location

India

Industry

Recreation Therapy Services

Top Priorities

Eliminate errors during appointment scheduling

Reduce time and manpower for booking management

Ensure ongoing maintenance and support for automation

What was the Challenge

The client’s appointment booking process was entirely manual and prone to delays and errors:

Individuals had to log in using visitor ID and password to book appointments.

Manual slot management created bottlenecks due to limited availability.

Staff struggled to manage the influx of scheduling requests, leading to operational inefficiencies.

How We Solved the Problem

June64 developed a Robotic Process Automation solution to automate the entire appointment booking workflow

Integrated System

The bot now connects BOM generation, inventory in Tally, vendor matching from Excel, and the generation/distribution of RFQs.

Integrated System

The bot now connects BOM generation, inventory in Tally, vendor matching from Excel, and the generation/distribution of RFQs.

Integrated System

The bot now connects BOM generation, inventory in Tally, vendor matching from Excel, and the generation/distribution of RFQs.

Automated Vendor Notification

RFQs are automatically sent to the right vendors, removing manual steps.

Automated Vendor Notification

RFQs are automatically sent to the right vendors, removing manual steps.

Automated Vendor Notification

RFQs are automatically sent to the right vendors, removing manual steps.

End-to-End Integration

The automation also links with upstream (design/BOM) and downstream (quotation management) systems for a seamless flow.

End-to-End Integration

The automation also links with upstream (design/BOM) and downstream (quotation management) systems for a seamless flow.

End-to-End Integration

The automation also links with upstream (design/BOM) and downstream (quotation management) systems for a seamless flow.

Scalable Support

Ongoing maintenance and consulting provided for future process enhancements.

Scalable Support

Ongoing maintenance and consulting provided for future process enhancements.

Scalable Support

Ongoing maintenance and consulting provided for future process enhancements.

Key Outcomes

100% Automation

Appointment scheduling is now fully automated, eliminating manual steps.

100% Automation

Appointment scheduling is now fully automated, eliminating manual steps.

100% Automation

Appointment scheduling is now fully automated, eliminating manual steps.

Zero Errors

No scheduling conflicts or errors have occurred since deployment.

Zero Errors

No scheduling conflicts or errors have occurred since deployment.

Zero Errors

No scheduling conflicts or errors have occurred since deployment.

80% Faster Booking

The time taken to schedule appointments has been reduced by 80%.

80% Faster Booking

The time taken to schedule appointments has been reduced by 80%.

80% Faster Booking

The time taken to schedule appointments has been reduced by 80%.

Improved Client Experience:

Faster, error-free bookings have increased client satisfaction and reduced waiting times.

Improved Client Experience:

Faster, error-free bookings have increased client satisfaction and reduced waiting times.

Improved Client Experience:

Faster, error-free bookings have increased client satisfaction and reduced waiting times.

Ready to transform your business?

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