Automated Appointment Scheduling Transforms Therapy Service Bookings
appointment scheduling
process automation
booking management
The Impact
Automated Appointment Management
Scheduling Errors Post-Automation
Reduction in Booking Time
About the Client
Employees
30-40
Location
India
Industry
Recreation Therapy Services
Top Priorities
Eliminate errors during appointment scheduling
Reduce time and manpower for booking management
Ensure ongoing maintenance and support for automation
What was the Challenge
Individuals had to log in using visitor ID and password to book appointments.
Manual slot management created bottlenecks due to limited availability.
Staff struggled to manage the influx of scheduling requests, leading to operational inefficiencies.
How We Solved the Problem
June64 developed a Robotic Process Automation solution to automate the entire appointment booking workflow
Integrated System
The bot now connects BOM generation, inventory in Tally, vendor matching from Excel, and the generation/distribution of RFQs.
Automated Vendor Notification
RFQs are automatically sent to the right vendors, removing manual steps.
End-to-End Integration
The automation also links with upstream (design/BOM) and downstream (quotation management) systems for a seamless flow.
Scalable Support
Ongoing maintenance and consulting provided for future process enhancements.
Key Outcomes
100% Automation
Appointment scheduling is now fully automated, eliminating manual steps.
Zero Errors
No scheduling conflicts or errors have occurred since deployment.
80% Faster Booking
The time taken to schedule appointments has been reduced by 80%.
Improved Client Experience:
Faster, error-free bookings have increased client satisfaction and reduced waiting times.